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I'M
Adriana Palomo.

UX DESIGNER & PSYCHOLOGY GRADUATE

I am currently a UX Design student. I have a Psychology degree and years of experience as a Customer Service Quality Analyst.

01 ABOUT ME

MY SKILLS

UX/UI DESIGN

90%

USER RESEARCH

85%

PROTOTYPING

95%

PSYCHOLOGY

100%

CUSTOMER SERVICE

100%

TRAINING

90%

HTML & CSS

80%

PROFESSIONAL 

02 PORTFOLIO

03 EXPERIENCE

2021-PRESENT

ABC COMPANY

UX Design Intern
I was responsible for assisting in user research, creating wireframes, and conducting usability testing for web and mobile applications.

2019-2021

XYZ AGENCY

Junior UX/UI Designer
I contributed to the design of responsive websites and mobile apps, ensuring a seamless and visually appealing user experience.

2018-2019

DEF CORPORATION

Customer Service Representative
I provided exceptional customer support and contributed to the development and delivery of training programs for new employees.

2016-2018

GHI ORGANIZATION

Trainer
I designed and delivered training modules, assessed training needs, and supported the onboarding process for new team members.

2014-2016

JKL GROUP

Customer Service Representative
I handled customer inquiries, resolved issues, and contributed to process improvements to enhance overall customer satisfaction.

2012-2014

MNO COMPANY

Customer Service Associate
I provided personalized assistance to customers, addressing their concerns and promoting positive customer experiences.

PORTFOLIO
EXPERIENCEO
CONTACT
CONTACT

Feel free to get in touch with me to discuss potential collaboration or to learn more about my work.

info@adrianapalomo.com
Tel: 1-800-000-0000

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